We want you to be completely satisfied with your order!

Here at Illuminated Apparel we want you to enjoy our products as much as we do. That's why we're offering a 14 day no worry return period.

Email us at info@illuminatedapparel.co.uk with any issues within the first 14 days and provide us with pictures if there is something wrong with your product.

 

Exchanges

If you would like to exchange a product for a different size please contact customer service.

 

Returns Policy

Product/s must be returned with its original packaging, with tags, and invoice, otherwise, a refund will not be issued.

-You must return the item within 14 days of your purchase

-Buyer pays return postage unless there is a manufacturer defect

 

Returns Procedure:

1. Email our customer service team on info@illuminatedapparel.co.uk, with your reason and images if required.

2. Our customer service team will respond within 24 hours and will issue you with instructions for returns. 

3. Please return with a note included, with order number and name.

4. Your order with be refunded or exchanged once received. 

 

Return Address is as follows:

Illuminated Apparel

Arch 648, Portslade Road

London

SW8 3DH

 

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