We want you to be completely satisfied with your order!
Here atĀ Illuminated Apparel we want you to enjoy our products as much as we do. That's why we're offering a 30 day no worry return period.
Email us at info@illuminatedapparel.co.uk with any issues within the firstĀ 14 days and provide us with pictures if there is something wrong with your product.
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Exchanges
If you would like to exchangeĀ aĀ product for a different size please contact customer service.
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Returns Policy
-Ā Product/s must be returned with itsĀ original packaging, with tags, and invoice, otherwise, a refund will not be issued.
-You must return the item within 30 days of your purchase
-Buyer pays return postage unless there is a manufacturer defect
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Returns Procedure:
1. Email our customer service team on info@illuminatedapparel.co.uk, with your reason and images if required.
2. Our customer service team will respond within 24 hours and will issue you with instructionsĀ for returns.Ā
3. Please return with a note included, with order number and name.
4. Your order with be refunded or exchanged once received.Ā
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Return Address is as follows:
Illuminated Apparel
Unit 6, Arkwright Road
Bicester
OX26 4SU
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